What insights can we get?
Financial services
The financial sector stores daily "mountains" of data linked to customer movements . There are myriads of recorded traces through numerous applications, resulting in the perfect atmosphere for information management at the level of excellence - provided you have, of course, robust and scalable software that specializes in data mining . The acquisition of a good data analysis tool enables companies in the financial sector to:
Reduce churn rates
To get an idea of the impact of the exit of clients from the active base of the financial sector, in the USA it is estimated that 30% of clients are vulnerable to migration. Knowing this critical factor, many branch institutions began using data analysis to track the emotional manifestations of account holders (in social media and complaint sites), diagnosing their dissatisfactions in advance, and gaining time to counteract them prior to account closure .
To further understand how Big Data helps reduce your business's churn rate, read the eBook 'How Big Data Analytics Will Predict and Reduce Your Company's Customer Exits' .
Customize services
Understanding how customers use credit cards and borrowing helps them create products that assertively meet their needs , increasing the potential for attracting new account holders.
Strengthen customer relationships
Solutions in Big Data process all the movements of account holders (from bankline, social media, bank CRM, blogs), in order to generate reports and graphs that reveal the value of the life of each client, their desires and expectations regarding the bank. This allows, among other things, increase cross-selling.
Want to know more insights that Big Data generates for the financial services industry? Then download the eBook 'Big Data in financial services: get to know the applications and cases of success' .
Retail
The growth of retail data analysis is indisputable . According to an international survey led by GE, 89% of companies see Big Data as crucial to the digital transformation of business, especially in retail. Sales depend on in-depth knowledge of the target audience, which involves the development of a systematic analysis based on high technology. By turning data volumes into intelligence for commerce, you can:
Direct multi-channel marketing actions
With the spread of an increasingly omnichannel consumer, it is necessary to integrate all channels of communication, which involves a full understanding of customer behavior. This market awareness can be achieved through greater segmentation of the target audience, understanding of their consumption habits and preferences, and social and demographic information - all possible thanks to the collection and analysis of data from thousands of consumers.
89% OF THE COMPANIES SEE BIG DATE AS CRUCIAL FOR THE DIGITAL TRANSFORMATION OF BUSINESSES
Add value to loyalty programs
Better understanding of consumer buying behavior is essential to designing truly attractive loyalty programs. V ou already imagine how data mining can contribute in this area, right?
In order to make this question clearer, it is worth mentioning the case of Grupo Pão de Açúcar, which started to use, in 2015, data analysis tools to retain its customers. The system maps out old consumers who have stopped going to the network. It then carries out an electronic survey of the preferred products of each of them.
The discovery of these two factors allows the company to launch customized discount coupons, offering special and distinct promotions to each customer and thus encouraging the consumer to return to the network.
Maximize ROI in marketing
The aggressive market environment requires the application of resources with a "surgical" return to company numbers. So every marketing action must be monitored in real time by social media monitoring tools . If a campaign does not have the expected effect or, worse, it generates negative feedback from the consumer, that failure must be detected quickly in order for the company to take corrective action.
Dig deeper into the benefits of Big Data for the retail industry with the eBook 'Get to know the innovations that Big Data Analytics is bringing to retail' .
Cheers
"Digital Health" is the watchword in the health sector today. This involves the use of powerful information systems to collect, aggregate and work structured and unstructured data linked to the health sector, generating clinical information that strengthens precision medicine (at the expense of current meta-analyzes, which work with generic and which do not always correspond to the peculiarities of each individual).
Among the many functions that will be mentioned below, data analysis allows the crossing of an immeasurable multiplicity of clinical variables, generating much more accurate diagnoses. According to research by Transparency Market Research, the growth of the Big Data market will be extremely impacting in the coming years. It is estimated that investments in this sector will increase from US $ 6.3 billion in 2012 to US $ 48.3 billion in 2018, and will be mainly managed by the Health sector.
Some benefits that Data Science in the health sector brings to society are:
Prevention of epidemics
Monitoring the manifestations of a population in social networks - in line with the aggregation of field survey data and statistical analyzes - helps to visualize in advance the possibility of an outbreak of an epidemic , giving health institutions time to adjust to sudden increases in demand care and medicines.
INVESTMENTS IN BIG DATE ARE INTENDED TO PASS FROM $ 6.3 BILLION 2012 TO $ 48.3 BILLION IN 2018
The spread of telemedicine and "wearable"
Telemedicine and "wearable" technology are two terminologies closely linked to the dissemination of health IT resources. Telemedicine is distance medicine, propitiated by the use of telecommunications technologies and analysis of large data in the provision of clinical information of patients.
These exchanges of information at a distance are made possible by electronic equipment with high processing capacity, such as gadgets fixed in a patient's clothing (smart watches, bracelets or sneakers, fruits of so-called "wearable" technology).
The exchange of information allows the collection of a larger set of data (Big Data in the area of diagnoses) on the clinical situation of an individual, allowing a more precise debate in the choice of the ideal treatment to be applied to a patient and guiding with greater excellence the procedures linked to health promotion.
The use of these technologies allows health professionals to better understand the pathologies of their patients, provide better research grants and greater credibility to clinical protocols, among other benefits.
Public sector
Decisions by public managers involve difficult daily budget choices, program prioritization, natural disaster prevention and epidemics, as well as infrastructure investments. Organizing all this tangle of strategic action plans based solely on intuition invariably generates administrative collapse.
Big Data for Public Management is the secret of great managers, since there are already data mining tools developed especially for the government area. With Data Science, modern public managers can:
Combat corruption and diversion of revenues
The Ministry of Justice can explain this topic better. Since 2007, this Ministry has been using high-performance data collection and processing systems , crossing information from millions of taxpayers in order to combat money laundering and other financial crimes. The success of the initiative is evidenced by the annual increase in the amount of resources directed to this area of Intelligence.
Strengthen the implementation of "smart cities"
How about having a monitoring system in real time, so that the entire population can monitor the energy consumption and the possibilities of overload in the supply? Semaphores whose synchronization changes depending on the traffic in the streets? Zones with the highest concentration of sound and atmospheric pollution monitored via the system? All this is already possible with the help of Big Data, used in major cities of the world to make them 'smart cities', like Barcelona.
Watch our webinar on Big Data and Logistics and understand how the city of Barcelona has become a smart city worldwide case!









